Shipping & Returns

SHIPPING POLICY

We ship with USPS. An item typically takes 1-3 days to ship, unless otherwise stated. Most items will arrive to your doorstep within the week if you're from the USA*. Items to Canada and Mexico take about 2 weeks, and items elsewhere will take up to a month. Items ship with a USPS tracking code that you can use to check on your order. Please allow up to 2 business days for the tracking code to work.

Shipping to the USA is free. Shipping elsewhere will cost between $20-50. You will be able to view your shipping costs before you complete your purchase. 

Items will be shipped in a generic USPS box/bag. This is done to discourage theft.

*Please note that your local USPS might be currently experiencing delays due to substantial under funding. Support your local post office!

RETURN POLICY

Unless otherwise stated, free returns are accepted within the first 30 days of your purchase. To ensure a quick refund, be sure to shoot us an email with your original order number before returning any item. You will receive a new shipping label with detailed instructions on how to return your item. 

The most common returns occur when the size of the item is incorrect. Don't hesitate to email us or contact us via Instagram if you have any questions or concerns regarding fits!

Please note that mystery items/boxes are not eligible for returns. Gift cards are a form of currency and thus are not available for refunds.

CHANGING AN ORDER

In 99% of cases, we are unable to change the items in an order or add additional items to an order once your order has been placed. Please contact us as soon as possible so we can cancel your order for you to place a new one. We cannot guarantee a cancellation after orders are placed.

PAYMENT TYPES

All prices are listed in USD. Conversion rates may be provided by your service provider, depending on your location. Sleepy Peach offers many payment services, including PayPal and most credit cards. Please contact us if you'd like to see a specific payment option that is unavailable.

PRODUCT AVAILABILITY

If you have purchased a product that is out of stock, we will cancel your order and refund you with no additional action taken on your behalf.